Hours slept bar doubles in height when I get simplified sleep stages

[RasmusP]

Hi,

I use a Charge 3 and version 3.2 of the iOS app. During the last week sleep data has started showing wrong:

Bar heights for Wed and Mon have approx. doubled Same sleep counting as both staged and unstaged? View for individual night

The main dashboard shows my sleep time correctly, but when I go into the sleep section, the bar diagram for hours slept shows approximately double the hours that I really slept (first screenshot). This only seems to happen when I get simplified sleep stages, which used to be very rare but has happened twice in the last week. In contrast to the bar diagram, the list of nights slept below the bar diagram seems to show the correct amount of hours slept.

When looking at the Hours in sleep stages diagram (middle screenshot), it seems that the same sleep has been counted both as stages (REM. light, deep) and without stages! The third picture is just to show how an individual night (monday) looks when I open it in the app.

Also, if I expand the bar diagram to full screen (screenshot below), the weekly (and probably monthly) avg sleep seems to be affected by the erroneously high sleep durations on the bar diagram, even though corresponding weekly sleep averages in the list view (see pictures above) are unaffected:

Clearly there is some bug in the app or the backend. It also seems to be of recent origin, as it has happened twice during the last week and never before that.

[AlvaroFitbit]

@RasmusP, welcome! It's good that the community is growing! 

Thank you for reporting this. The team is already aware of this and looking for a solution. Please bear with us while this is corrected.

I'll be around.

[ToriMC95]

Am following this post as I’m having the exact same issue. Thank you for describing the issue do well and saving me the job! Following with interest.