10-09-2017 21:15
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10-09-2017 21:15
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How do I delete messages? I've tried tapping on messages, swiping, etc. Can't figure it out. Taking up space! Please help! Lol. Thanks!
Answered! Go to the Best Answer.
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10-11-2017 08:42
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10-11-2017 08:42
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ones.

10-09-2017 23:39
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10-09-2017 23:39
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You can not. They do disappear after 30 days
Wendy | CA | Moto G6 Android
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10-11-2017 06:05
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10-11-2017 06:05
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It's great to see you around @KimmyWayne, thanks for troubleshooting this by yourself and @WendyB for stopping by.
Could you please be more specific? Would you like to delete the messages on the Blaze or the messages you receive via the Fitbit app? If it is from the tracker, I recommend trying to shutdown the tracker by swiping to settings and tap Shut Down.
Hope to hear from you soon.

10-11-2017 08:42
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10-11-2017 08:42
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ones.

10-11-2017 09:07 - edited 10-11-2017 09:12
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10-11-2017 09:07 - edited 10-11-2017 09:12
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@KimmyWayne which messages on the app do you want to delete?
Friends notifications or the community. Notifications, i don't think either can be deleted. I'm not sure what the problem is with letting them delete aft3r thrb30 day period.

10-11-2018 15:05
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10-11-2018 15:05
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Messages do not delete after 30 days I have messages from 45 days ago off horrible men who l dont know harassing me... there should be a delete option really!
12-08-2018 16:38 - edited 12-08-2018 16:39
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SunsetRunner
12-08-2018 16:38 - edited 12-08-2018 16:39
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Are you seeing this in your messages on your Fitbit app? Or online at Fitbit.com or on the Fitbit itself? My Fitbit app as well as on Fitbit.com only show the last 20 or so messages I’ve received (not talking about notifications). I’d like to delete/purge PM -private messages daily as they serve no purpose once I’ve read them. Anyone have any idea how to do this? There should be a delete option as I’ve had vile things sent to me from scammers & pervs & who wants to see that every time they go into their PM screen.
12-08-2018 17:23
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12-08-2018 17:23
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@SunsetRunner are these messages on the Blaze itself, we are in the Blaze hardware forum?
We also can get PM's through this communities web site. Where there will be a delete button.
With the Fitbit App under the notifications tap there will be notifications of friends who have posted in the community, these are not Private Messages and will be removed in 30 days from the day they posted.
Under the community tab there is also a message tab where PM's are displayed, ate these the PM's your referring to?

12-09-2018 05:24
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12-09-2018 05:24
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Sent from my iPhone
02-08-2019 07:17
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02-08-2019 07:17
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I want to delete msgs in the app on my phone.

02-08-2019 07:54
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02-08-2019 07:54
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Janine
Sent from my iPhone

03-08-2019 13:29
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03-08-2019 13:29
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OMG ME TO!!! I want to be able to delete them.
03-10-2019
13:14
- last edited on
03-14-2019
12:00
by
GraceGFitbit
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03-10-2019
13:14
- last edited on
03-14-2019
12:00
by
GraceGFitbit
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03-14-2019 12:17
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03-14-2019 12:17
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Hey there @Robbievee and @Lyn01, Welcome to the Community!
@Robbievee, have you tried already restarting your phone? If you are concerned about messages in the app, please note that these should be deleted automatically after 30 days. Currently there's a bug, so most likely they will still appear. We have already escalated this situation, so our engineers are aware of it.
If you have any further questions, please let me know!
03-14-2019 21:13
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03-14-2019 21:13
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I've tried that a few times and it still isn't working, so if there's a bug then I'm thinking that's probably it.
Will we be notified once it's fixed?
Thank you,
Robin Vold
Sent from Yahoo Mail on Android
03-19-2019 05:52
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03-19-2019 05:52
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Hi @Robbievee, many thanks for your kind reply and for your understanding.
We have already escalated this situation, so the team in charge is aware of it.
If you have any further questions, please let me know!
06-28-2019 05:52
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06-28-2019 05:52
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Has there been any update on this? I was experiencing the same thing. Messages on my Fitbit app clearly state "37 days ago" or "45 days ago"
I have logged out of the app and back in with no change
I have rebooted my phone with no change
Is this fix in the wheelhouse for anytime soon? It does seem odd that you wouldn't allow us to delete messages lol
06-28-2019 10:40
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06-28-2019 10:40
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I dont know about updates or what type of phone you have. With my android the do get removed at the 30 day mark.

06-28-2019 11:15 - edited 06-28-2019 11:16
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06-28-2019 11:15 - edited 06-28-2019 11:16
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iPhone x
The fitbit app has always seemed a little buggy.
Plus, why not just give the delete option lol

07-02-2019 21:53
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SunsetRunner
07-02-2019 21:53
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Hello @GraceGFitbit just wondering if this is going to be resolved anytime soon? I have messages from 165 days ago that STILL have not deleted, even with logging out and restarting my phone.
