Hi lizzyfitbit
i am astonished that Fitbit changed the dashboard after “user feedback”. I am interested to know how many users actually notified Fitbit to tell you that
the dashboard design with tiles was seriously sub-standard and difficult to use
Did Fitbit ever consider ever actually inviting users to tryout the new dashboard?
With the tile design I was able to see all my goals on one screen (I had all the tiles loaded to the dashboard except two).
Now I have to scroll down a list - so I cannot just have a quick glance to see “where I am at”.
Scrolling down a list seems such an old fashioned idea - not an innovative advance.
Also when one achieved all their goals - steps, distance, calories burned and exercise minutes it was very motivational to see the flashing lime-green background- this may sound childish but it was most fulfilling to see success on such a day.
On days when I have achieved all my main goals I haven’t been aware of the back-screen flashing before all the goals turn aqua.
We are now presented such with boring colours (white and aqua) - which I can only assume was chosen to align the dashboard colours with the Fitbit app offered on the App Store.
My Apple Watch allows me to ‘create’ the design of my watch-face so a I can personalise the watch-face as I wish and change it as the mood takes me. I have ‘activity’ as one of my functions on my watch-face and I can see at a glance whether my activity goals have been reached (or are on track) at a glance - so I can see how I’m doing on any particular day. My three activity goals are calories expended during exercise, exercise minutes and hours active during ‘awake hours’ and each is a circle of differing colours which close when the goal is reached.
Also on my watch-face I have the local weather (wherever I happen to be), the time (wherever I happen to be), an ‘open an activity’ function for recording purposes, a timer, and the ability to open the heart rate function- which when open gives real time functionality.
Of course when the app is opened on my iPhone I can see more detailed info including other functionalities.
Although Fitbit allows me to choose my watch-face design .......full detailed information cannot be seen at a glance, I have to tap through the many screens, this is why the old dash board was so useful as on my iPhone screen all the chosen tiles could be seen ‘at a glance’ I could quickly see how I was doing AND all displayed on one iPhone screen.
It is so disappointing that Fitbit decided to change something that wasn’t broken. AND not giving their faithful users the choice of reverting back to the old screen.
Why - when offering the chance to switch to the new dashboard design was the new design not displayed? If I had seen the “disaster” offered .....I definitely would have stayed with the old design dashboard.[ if an users out there have not changed yet - DON’T!]
The new dashboard was kept a secret to the user - that is, until they opted for the new (but not innovative) design, then finding that they could not opt to change back.to the old dashboard!!!🥵 SHAME on you!!!
In conclusion.......the colours are boring, and the dashboard design listing my goals is a retrograde step.
My Apple Watch is now my buddy and my old faithful Fitbit is going into a drawer.
I have to conclude that the change was not done for the benefit of the user but for the company.
I also assume that one day those users who have not changed over to the new dashboard will receive a ‘Hang Tight - we’re cleaning things up’ - then finding that they have been changed over to the new dashboard design!
Shame on YOU!
I fear Fitbit will be loosing users to Apple or Garmin - Fitbit have “shot themselves in the foot” and the ‘jokes on you’.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
