help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I sync my iPhone to my Versa 3?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2022 05:05 - last edited on ‎06-02-2022 14:47 by Fitbit Moderator

‎06-01-2022 05:05 - last edited on ‎06-02-2022 14:47 by Fitbit Moderator

We have a new dashboard it seems 

how do I sync my iPhone to my versa 3?and does anyone know how to turn on face recognition?

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

‎06-02-2022 09:43

‎06-02-2022 09:43

Hello @awil248Y

You can’t open the Fitbit app with Face ID. But you can check your iPhone’s setting to make sure Face ID is turned on. On a Face ID compatible Apple product, open Settings then Face ID & passcode. To sync simply make sure your Fitbit App is connected to your Bluetooth on your mobile device. For more information look here: https://help.fitbit.com/articles/en_US/Help_article/1866.htm and here as well: https://help.fitbit.com/articles/en_US/Help_article/1877.htm

😃 Please let me know if this helps answer your question 

View best answer in original post

Best Answer
4 REPLIES 4

‎06-02-2022 09:43

‎06-02-2022 09:43

Hello @awil248Y

You can’t open the Fitbit app with Face ID. But you can check your iPhone’s setting to make sure Face ID is turned on. On a Face ID compatible Apple product, open Settings then Face ID & passcode. To sync simply make sure your Fitbit App is connected to your Bluetooth on your mobile device. For more information look here: https://help.fitbit.com/articles/en_US/Help_article/1866.htm and here as well: https://help.fitbit.com/articles/en_US/Help_article/1877.htm

😃 Please let me know if this helps answer your question 

Best Answer

‎06-02-2022 10:08

In response to SunsetRunner

‎06-02-2022 10:08

Thank you
Yes it did appreciate you

Sent from my iPhone
Best Answer

‎06-02-2022 10:10

In response to awil248

‎06-02-2022 10:10

Awesome @awil248! 😃 I happy it helped! Enjoy your day and as always Happy Stepping! 

Best Answer
0 Votes

‎06-02-2022 17:07

In response to SunsetRunner

‎06-02-2022 17:07

Hi there, @awil248. @SunsetRunner Thanks for your great suggestions!

 

@awil248 Thanks for your efforts, I'm glad @SunsetRunner's suggestions were of help. I'm going to mark her post as the Best Answer to help other members who might be having the same questions. I hope you can keep crushing your goals and you can always visit our Health & Wellness board if you want to meet more people, or start your own topics. 😊

Best Answer