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How do I turn off the Premium Ads?

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‎03-21-2020 00:56 - last edited on ‎04-20-2020 13:03 by Fitbit Moderator

‎03-21-2020 00:56 - last edited on ‎04-20-2020 13:03 by Fitbit Moderator

Starting today, when I go to the sleep section in the app, there is a big banner for purchasing Fitbit Premium. There’s no ‘x’ for me to get the ad to go away, and it takes up a lot of the screen. Is there a way I can remove it?

 

Moderator edit: updated subject for clarity

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1 REPLY 1

‎04-20-2020 13:00

‎04-20-2020 13:00

Hi @Lilygracem. Welcome to the Community Forums. I'm sorry for the delay.

 

Thanks for bringing this to my attention. Let me explain that currently it's not possible to turn off the Premium ads from the Fitbit app. I'm sorry if this causes you an inconvenience, our team regularly visits the forums to review the feedback shared by our members and improve our products, services and overall environment. At this moment, my best advise is to visit the Feature Suggestions board so you can post this idea so it get the attention of the developers. But please always do a search first, in case someone else has already suggested your idea, or something similar.

 

Keep me posted!

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