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How does the All Day Sync option works?

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‎07-15-2019 15:37 - last edited on ‎07-16-2019 12:16 by Fitbit Moderator

‎07-15-2019 15:37 - last edited on ‎07-16-2019 12:16 by Fitbit Moderator

For all day sync to work must the mobile app be open all the time? I open the app a few times per day, but always close it after manually syncing and viewing data.

 

 

Moderator edit: updated subject for clarity

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‎07-16-2019 12:18 - last edited on ‎01-23-2025 09:28 by Fitbit Moderator

‎07-16-2019 12:18 - last edited on ‎01-23-2025 09:28 by Fitbit Moderator

@DavidG15, welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your inquiry about All day sync. For this feature to work the app must be running in the background or the app won't be able to manage the syncing between your phone and your device. You can read more about the sync process here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-16-2019 16:21

In response to AlvaroFitbit

‎07-16-2019 16:21

I was in the habit of closing the app. Thanks

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