01-18-2019
07:01
- last edited on
01-19-2019
09:56
by
MarcoGFitbit
01-18-2019
07:01
- last edited on
01-19-2019
09:56
by
MarcoGFitbit
How can I add tiles to my iPhone Xr?
The dashboard does NOT give me this option.
Thanks!
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
Best Answer@jdsala Hello, and welcome to the forums. Your iPhone XR is fully compatible, so I am not sure why you are having this problem. If you scroll to the bottom of the dashboard, you should see the Edit button. Tapping on the Edit gives you the option to add more tiles.
If you don't have the Edit button, I suggest you delete the Fitbit app and re-download it. If it is still not there, can you post a screen shot?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer@jdsala Hello, and welcome to the forums. Your iPhone XR is fully compatible, so I am not sure why you are having this problem. If you scroll to the bottom of the dashboard, you should see the Edit button. Tapping on the Edit gives you the option to add more tiles.
If you don't have the Edit button, I suggest you delete the Fitbit app and re-download it. If it is still not there, can you post a screen shot?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerThank you for answering.
I do have an Edit button, but it only allows me to ERASE the existing tiles, not to ADD new ones.
If I uninstall Fitbit and reinstall it, will I lose all my previous input? Or is it automatically saved on some fitbit cloud?
do you know?
Best Answer@jdsala If it only gives you the option to delete tiles, then you might have all available tiles.
The dashboard display can be customized and here are the tiles in no particular order:
Do you have them all? What is missing?
Deleting the app does not lose data. Data is on the Fitbit servers, not your phone. I have had to delete/re-install the app when updates do wonky things. I have never lost any data.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerThank you, LZeeW, for your informative answer. I do not have all these “standard “ tiles, by far.
So I re-install and let you know if all is ok.
thanks again!
Best Answer
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Hello @jdsala, thanks for joining the Fitbit Community, it's great to have you on board. Ut's nice to see you too @LZeeW, thanks for all your help. ![]()
@jdsala, I appreciate your participation in the Forums and for sharing your experience with us.
Usually when a tile is not showing in the Fitbit app is because of two different reasons:
I hope this can be helpful, give it a try and keep me posted in case you need anything else. ![]()
Thank you Marco for your subsequent advice.
I did what you and LzeeW said: I uninstalled and reinstalled the app, I reinstated the tracker (you were right, Marco) and the Steps tile came back.
Thing is, not all the tiles that LWeezW listed showed up and there are NO hidden tiles either.
What I have now is:
Today - Steps, Km & Cals. No Floors, no Active Cals
Weekly exercise
Lost Weight
Water
Food
I eliminated the only other one I had: Feminine Health, as it doesn’t interest me.
If I press on the + button at the bottom, I get a pop-up with:
Track exercise
Log food
Log Water
Log Weight
Add Friend
Scan Barcode
(All of them IMHO superfluous, because you get the same thing by clicking on the tile you need.)
So how do I get all the OTHER tiles LZeeW mentioned?
Or are they only available with a wearable device?
Argus gives me Sleep on the phone, with no problem, as well as Active Calories...
Any ideas?
Thanks in advance fir your kind help!
Joyce
Best AnswerHi @jdsala,
Which Fitbit do you have? Not all Fitbits measure flights of stairs, and not all Fitbits have the active hours option. If the tracker connected to your account doesn't offer those options, they won't appear in the app.
Best AnswerHello Janel, I’m not sure I understand your question.
I do not use a wearable, just using my iPhone Xr for it.
I looked for a version. Number or name of my app, but can’t find it.
Hope I answered you. BTW, Argus DOES give me active Cals and Sleep too!
Best AnswerFor the new mobile app, you go to 'Discover' and click 'Health & Fitness Stats'. From here you can add Sleep, Weight, Water, Food, etc.
I had been ALL over the app and online! Thank you for this!
Best AnswerThe heart rate on my dash suddenly disappeared. When I go to Discover it is still checked off. Any idea how I get it back? I have re-installed twice.
Best Answer