01-19-2018
12:39
- last edited on
04-15-2019
09:22
by
MarcoGFitbit
01-19-2018
12:39
- last edited on
04-15-2019
09:22
by
MarcoGFitbit
How do I change time It’s incorrect
Moderator Edit: Clarified Subject.
01-19-2018 21:29
01-19-2018 21:29
I ran into this the other day with a Blaze, and once it sync'd up it fixed itself.
01-20-2018 22:32
03-22-2018 11:53
03-22-2018 11:53
The devices don't have RTC (Real Time Clock) chips, so if they ever lose power, their clock will continue from before it had power. You'll need to resync to reset the time.
If you are having problems syncing or accessing their website, you're SOL though. Fitbit will not tell me how they resolve collected data while the tracker has an invalid time, claiming it's proprietary information.
04-13-2019 11:45
04-13-2019 11:45
Correct time
04-15-2019 09:25
04-15-2019 09:25
Hello @Cabrogan1 and @larandpat1 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @ArAIROntUXEcUla thanks for your help.
@Cabrogan1 and @larandpat1, I appreciate your participation in the Forums and for sharing your experience with us. Please note that as @ArAIROntUXEcUla mentioned, in order for the clock to show the correct time, you will need to sync it. Once synced, the Fitbit device will show the exact same time as as your phone.
If you're having trouble syncing, please follow these steps:
If your device still won't sync, try these steps:
Give it a try and keep me posted in case you need anything else.
10-01-2019 16:28
10-01-2019 16:28
My time is wrong but the date is correct.