How to delete notifications?

[mahildy]

How do I delete all the notifications?

Moderator edit: updated subject for clarity

[MarcoGFitbit]

Hello everyone, I hope you're doing well. @Rich_Laue, it's great to see you around, thanks for your insight about this situation. 

I appreciate you have voiced your feedback about this situation. @Inspector22, thanks for adding screenshots to your latest reply. At this moment our team is aware of this situation and are working towards a resolution. In the meantime and as a workaround I would like to suggest you to uninstall the Fitbit app on your phone, restart it and install it back. This has been very helpful for many members of the Community facing the same situation. Remember to sync your Fitbit device one last time to prevent any data loss, keep in mind that all the information from your account is stored in our servers and not on your phone. 

I hope this can be helpful, thanks again for your feedback about this situation, if there's anything else I can do for you, please feel free to reply. 

[Inspector22]

As I stated in my post on 10/24/18, that process has not worked for me any of the times I tried it. It had minor results as I stated, in that it did remove the Messages under the notification tab, but does not remove the notifications themselves. 

[Rich_Laue]

May I ask where these notifications are that your still seeing.we assumed they where under the notifications tab.

[mahildy]

Everyone says to do this.  It doesn’t work.

[Inspector22]

Sorry, I thought I explained that in my 10/24 post.

Again, in the notification tab, there are buttons at the top of the page. One is "Messages" and the other is "Notifications".

The messages in "Messages" went away after all the crazy Twister type shenanigans, but the Notifications that are under the "Notifications" button at the top of the page are still there as shown in the screen print which I also submitted.  

I hope that clarifies the situation I have and need corrected.

Thank you,

Ron Cadenhead

[MarcoGFitbit]

Hello @Inspector22, @mahildy and @Rich_Laue, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have taken the time to reply. I sincerely apologize for the inconveniences this situation has caused you, please note that the instructions provided earlier we're helpful for many members which is why it was recommended. At this moment, I'll make sure to forward your information to our team and let them know you've already tried the troubleshooting steps proposed. 

Thanks for your patience and understanding, if there's anything else you might want to add, please feel free to reply.