How to delete old messages in app?

[Meagzies]

How can you delete messages or reset it so old messages don’t show

Moderator Edit: Clarified Subject.

[SunsetRunner]

Hi @Meagzies. You really cannot delete messages from your iOS Fitbit app. They will eventually fall off the screen on their own. 

[MarcoGFitbit]

Hello @Meagzies, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @SunsetRunner, thanks for all your help. 

@Meagzies, I appreciate your participation in the Forums and for sharing your question with us. As @SunsetRunner mentioned, it'snot possible to delete messages from the Fitbit app. They will be deleted after 30 days. 

I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply. 

[DLFR]

Further to this - I have an inbox message on my fitbit from 64 days ago that keeps popping up.  I would like to delete it - it's not automatically deleted, apparently.

[camerog]

Also, notifications in the app never drop off. mine go back years.  There's gotta be a way to remove these. 

[MarcoGFitbit]

Hello @DLFR, thanks for joining the conversation, it's always great to welcome new members to the Fitbit Community. It's nice to see you too @camerog, thanks for taking the time to reply. 

@DLFR, I appreciate you have taken the time to report this. We have received several reports of this situation after the latest app update and our team is currently aware of the situation, once we have more to share with you, we'll make sure to post it here in the official Forums. 

@camerog, please note that for the time being, it's not possible to delete in-app Notifications from the Fitbit app. At this moment, I would like to encourage you to check @rubyrune's suggested idea and add your vote and comment to it. This is the best way to make your voice heard. 

I hope this can be helpful, if there's anything else we can do for you, please feel free to reply. 

[Phylday]

I am  wondering if anything has been done to fix these issues in the Fitbit app. Never had a problem with my messages until the update. Now these 2 message from 73 days ago and 52 days ago  continuously pop up as new messages. It is very annoying.  Logging off and logging back on does absolutely nothing.  It seems a bit ridiculous that  this  glitch has not been resolved. 

[MarcoGFitbit]

Hello @Phylday, thanks for joining the conversation, it's great to have you on board the Fitbit Community. 

I appreciate your participation in the Forums and for posting your feedback about this situation. Our team is currently working towards resolving this situation, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if you have any other questions.

[Phylday]

Thank you!

[MarcoGFitbit]

Hello @Phylday, I hope you're doing well, thanks for taking the time to reply. You're very welcome. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[Trudz]

I have the same issue and it seems like there is no resolution to this.  Please if someone can suggest something, it would be great.