12-17-2018
10:16
- last edited on
12-18-2018
09:30
by
MarcoGFitbit
12-17-2018
10:16
- last edited on
12-18-2018
09:30
by
MarcoGFitbit
How do I reset my Fitbit back to factory settings please?
Moderator Edit: Clarified Subject.
12-18-2018 00:41
12-18-2018 00:41
Not all fitbit models have a factory reset option. The following help file has instructions for those that do:
12-18-2018 09:33
12-18-2018 09:33
Hello @Jillybabe1969, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH, I hope you're doing well.
@Jillybabe1969, I appreciate your participation in the Forums and for posting your question. As @SteveH mentioned, depending on your device the instructions for a Factory Reset vary, please check the link he kindly provided for further instructions. May I ask you why would you like to perform a factory reset on device? We will be happy to assist you further in case you're having trouble with it.
Thanks for your patience and understanding, I hope you have a great day.