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How to fix time on Fitbit tracker.

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‎10-27-2017 20:07 - last edited on ‎10-30-2017 06:46 by Moderator Alum

‎10-27-2017 20:07 - last edited on ‎10-30-2017 06:46 by Moderator Alum

How can I reset the time on my Fitbit  ? Must have had power cut or something and now the time is way out. Thanks

 

Moderator Edit: Clarified Subject.

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1 BEST ANSWER

Accepted Solutions

‎10-30-2017 07:01

‎10-30-2017 07:01

Hello @Rosie26, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Please note that the time on your Fitbit tracker is directly linked to the one on your phone/mobile device. If the tracker hasn't been synced in a long time, the time will be off until you sync again. 

 

If you're experiencing trouble syncing your Fitbit tracker, please try the following:

 

  1. Restart your tracker
  2. Restart your phone.
  3. Reset Bluetooth on your phone through the Settings and not through the Control Center.
  4. Make sure there are no other Bluetooth devices around that might interfere with the setup process.
  5. Make sure you have a strong WiFi signal.
  6. Open the Fitbit app and try to sync again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

View best answer in original post

Best Answer
1 REPLY 1

‎10-30-2017 07:01

‎10-30-2017 07:01

Hello @Rosie26, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Please note that the time on your Fitbit tracker is directly linked to the one on your phone/mobile device. If the tracker hasn't been synced in a long time, the time will be off until you sync again. 

 

If you're experiencing trouble syncing your Fitbit tracker, please try the following:

 

  1. Restart your tracker
  2. Restart your phone.
  3. Reset Bluetooth on your phone through the Settings and not through the Control Center.
  4. Make sure there are no other Bluetooth devices around that might interfere with the setup process.
  5. Make sure you have a strong WiFi signal.
  6. Open the Fitbit app and try to sync again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer