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How to pair Alta HR to Bluetooth again?

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‎04-04-2018 11:25 - last edited on ‎04-07-2018 11:19 by Moderator Alum

‎04-04-2018 11:25 - last edited on ‎04-07-2018 11:19 by Moderator Alum

 I accidentally let my fit bit Alta HR lose the Bluetooth connection by telling it forget this device.

I would like to make my fit bit sync to Bluetooth again on my iPhone 7 could you give me some helpful tips to make this happen

 

Moderator Edit: Clarified Subject.

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23 REPLIES 23

‎02-20-2020 19:56

In response to SunsetRunner

‎02-20-2020 19:56

Won't you lose all your data?

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‎02-21-2020 04:35

In response to HPfanslytherin

‎02-21-2020 04:35

Hi @HPfanslytherin - As long as you do not do a Factory Reset, you will not lose your data.

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‎02-28-2020 14:57

In response to SunsetRunner

‎02-28-2020 14:57

My Alta HR is showing “not enough data  available “ when I use the exercise tracker. Also it shows the wrong time on the exercise tracker but not on the wrist device. I have turned on and off Bluetooth, removed device, added device as a new device and all the recommended steps above yet it is still not tracking. What is the next step?

 

Thank you! 

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‎06-30-2020 08:13

In response to MarcoGFitbit

‎06-30-2020 08:13

My fitbit doesn't even show up on the bluetooth list of devices.

 

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