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How to remove notifications inside the Fitbit app?

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I get a lot of notifications on my iPhone. Are notifications stored on my iPhone? There does not seem to be a way to delete or clear the notifications. If they are stored on my iPhone, they are using memory. If so, how do I delete them/

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Moderator Edit: Clarified Subject.

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69 REPLIES 69

No I’m not

L H Holmes

 

UPDATE:

So if I offended did not mean to..


L H Holmes

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  I was not offended at all.  I have received several messages on this subject this morning.  Sorry if I came across like I was angry.  I must admit I have enjoyed getting messages from people having the same problem as I. 
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I get stressed 😩 very easy we pay a lot for our Fitbit’s and the software is not good i like a lot of people just wish they took notice of our complaints and try to fix the problems /issues x

Sent from my iPhone
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I suggest that there’s a way to remove old notifications 

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Hello everyone, I hope you're doing well.  @MomDee46, thanks for joining the Fitbit Community, it's great to have you on board.

 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience. As currently it's not possible to delete old Notifications from the Fitbit app I would like to encourage you to check @rubyrune's suggested idea to implement this feature in the future. Feel free to add your vote and comment to this idea, this is the best way to make your voice heard and get the attention from our development team.

 

Thanks again for your feedback, have a great day! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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As has been noted throughout this blog, the "problem" has been around for over one year. I have decided to write to Mr. Park, I assume he may have some pull 🙂

My msg:

Notifications from the Fitbit One to my iPhone are no longer appearing. My reason for bringing it to your attention – the problem has been in your software for over a year. I have discussed this multiple times via phone, chat, and user bulletin boards. I have been told that a change was made by engineering to not delete old notifications and the answer I am given is to turn in a suggestion and someday engineering may review for possible correction. I have asked for your support organization to convey directly to engineering that this problem is not a “wish list” it is an engineering induced problem and should be corrected.

What I have conveyed is gleaned from conversations and numerous bulletin board entries. I could be completely off base. I’m just suggesting that the support organization have the ability to escalate to engineering and not depend on your customers to “wish” for a solution.

 

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I have just checked my Fitbit versa back I’ve been having problems with it I’m going to wait for the new charge 3 come outcasts

Sent from my iPhone
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Marco,
Surely you’re joking - how many votes does it take to wake your company up to the fact -
You incorporated the error and seem to have little concern for significant customer feedback.
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I’ve had some of my comments removed WHY well I’ve posted in to many conversations
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Hello @RainbowTraveler and @SunsetRunner, I appreciate you have taken the time to reply. Smiley Happy

 

I appreciate the feedback you've provided and I sincerely apologize for the inconveniences this situation has caused you. Please note that because of the feedback provided by many users, many features have been added or sometimes removed, which is why I suggested you to add your vote and comment on the suggested idea posted earlier. 

 

Thanks again for your patience and understanding, as there's nothing more to add to this thread, I'll close it. Have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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