12-27-2018
06:27
- last edited on
12-29-2018
06:54
by
MarcoGFitbit
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12-27-2018
06:27
- last edited on
12-29-2018
06:54
by
MarcoGFitbit
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Hi. I already use Fit Bit Alta and have app on my phone. I have received a new Fit Bit Alta HR. Before setting up do I delete app with previous fitbit on or do I just go ahead and set new one up? Many thanks x
Moderator Edit: Clarified Subject + Format.
Answered! Go to the Best Answer.

Accepted Solutions
12-27-2018 06:46
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SunsetRunner
12-27-2018 06:46
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Hi @debs123. Congratulations on your new Alta HR! As long as you do not plan to wear both Altas, here is what you should do:
- In your Fitbit app, select the original Alta, then scroll down to “remove this Alta.”
- On your phone, go to the Bluetooth settings and “Forget” the Alta.
- Back in your Fitbit app, tap the Account icon at the top, right of the screen and select “Set Up a Device.” This will take you through the steps, including pairing to your phone via Bluetooth.
Happy stepping!

12-27-2018 06:46
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SunsetRunner
12-27-2018 06:46
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Hi @debs123. Congratulations on your new Alta HR! As long as you do not plan to wear both Altas, here is what you should do:
- In your Fitbit app, select the original Alta, then scroll down to “remove this Alta.”
- On your phone, go to the Bluetooth settings and “Forget” the Alta.
- Back in your Fitbit app, tap the Account icon at the top, right of the screen and select “Set Up a Device.” This will take you through the steps, including pairing to your phone via Bluetooth.
Happy stepping!

12-28-2018 05:21
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12-28-2018 05:21
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