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How to sync my data on a new Device

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 I have a Charge3.  I was just gifted a Versa and would like to try it out.  In order to retain all the data on my app, all I have to do is sync my Charge 3, then pair the Versa and sync that prior to removing the Charge 3?

 

 

Thanks,

 

 

Moderator Edit: Clarified Subject + Removed Personal Information.

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That's correct apart from the very last bit. If you go to add the Versa in the app it will tell you that you can't have both a Charge 3 and a Versa connected and it will ask if you want to replace the Charge 3.

 

All your data, badges, settings etc are held on the servers so it's safe.

 

 

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Hello @writergal28, I hope you're doing well, it's nice to see you around. It's great to see you too @SteveH, thanks for all your help. Smiley Happy

 

@writergal28, I appreciate your participation in the Forums and for sharing your question with us. Please note that as it's not currently possible to have 2 devices with Fitbit OS at the same time, you will need to sync your Charge 3 before removing it from your account before setting up the Versa. As @SteveH mentioned, the data gets stored in our servers, which means that when you set up your Versa, you will still have access to it. 

 

I hope this resolves your inquiry, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

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