09-11-2018
07:12
- last edited on
09-12-2018
07:32
by
MarcoGFitbit
09-11-2018
07:12
- last edited on
09-12-2018
07:32
by
MarcoGFitbit
Hi
I have an apple watch and I am trying to sync the steps to the fitbit app. It is not working! I just downloaded sync solver, I am not sure how to use it. All I need is to count steps.
Please help.
Thanks
Moderator Edit: Clarified Subject.
09-11-2018 14:26
09-11-2018 14:26
Hi @Noorkahlout. The Apple Watch is not one of the supported devices for the Fitbit app. You can download Mobile Track to your phone then that will work with the Fitbit app. Tap here for more info. But I don’t know of a direct way to transfer Apple Watch steps to fitbit.
09-12-2018 07:36
09-12-2018 07:36
Hello @Noorkahlout, have a warm welcome to the Fitbit Community, it's great to have you on board. It's great to see you too @SunsetRunner, thanks for all your help.
@Noorkahlout, thanks for your participation in the Forums. Please note that it's not possible to link your Apple Watch with the Fitbit app or the Apple Health app to Fitbit. Even though this feature is not currently planned, we continue to evaluate new partners and will update you if we have news to share. Fitbit has a history of working with the community to bring potential features to reality, and we thank you for taking the time to share your ideas and suggestions.
For the time being, our team has left this suggestion open for votes so they can track the demand of this feature. In the meantime, please check the link provided by @SunsetRunner to setup MobileTrack on your phone, which uses the sensors on your iPhone to track basic data such as steps.
Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.