07-30-2017
09:23
- last edited on
07-31-2017
07:19
by
MarcoGFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

07-30-2017
09:23
- last edited on
07-31-2017
07:19
by
MarcoGFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have a Apple 6S. The only way I can use this feature is to have the Fitbit app running. Is that the way I'll have to use the app
Sent from my iPhone
Moderator Edit: Clarified Subject.

07-31-2017 07:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



07-31-2017 07:26
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hello @swisor, have a warm welcome to the Fitbit Community, it's great to have you on board.
If you're starting an exercise from the MobileRun section on the Fitbit app, as shown in the picture below, you don't need to have the app open all the time, however it will still run in the background.
To ensure this, please go to your phone Settings > Fitbit and check that Cellular Data is on. Next, ensure that your GPS can continue tracking when your phone is locked:
- Open Settings and tap General.
- Tap Background App Refresh, find the Fitbit app, and make sure it is turned on.
- Lastly, make sure your phone can identify your location:
- Open Settings and tap Privacy.
- Tap Location Services and make sure it’s turned on.
- Find Fitbit in the app list and make sure it's set to While Using the App or Always.
I hope this can be helpful, please give it a try and keep me posted in case you need anything else.

