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I can’t set up my alta by iphone 6 plus ios 11.2.1

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‎12-19-2017 08:26

‎12-19-2017 08:26

It report : “ there was a problem communicating with your tracker. Please try again. “ after fill number that show on my alta

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‎12-21-2017 03:39

‎12-21-2017 03:39

Hello @GiaHan

Let me know if these pages and video helps you. 

 

https://community.fitbit.com/t5/Alta/Get-help-for-your-Fitbit-Alta/m-p/1231200#U1231200

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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