10-19-2019 09:21
10-19-2019 09:21
I did update on iPhone yesterday now having trouble with Fitbit. Did reset now will not come back on. Have held all three buttons and nothing. Any suggestions?
10-19-2019 14:54
10-19-2019 14:54
Hello and welcome @Jeffkatt
Sometimes doing a restart on your Fitbit Tracker has to be done several times. Try doing it a few more times and see if that resolves your issue. Please look here to insure you are performing the restart correctly: https://help.fitbit.com/articles/en_US/Help_article/1186
😃 keep me posted and let me know if restarting several times did indeed resolve your issue.
10-19-2019 19:02
10-19-2019 19:02
Still no luck and have tried several times.
10-19-2019 19:02
10-19-2019 19:02
10-19-2019 19:10
10-19-2019 19:10
hello again @Jeffkatt
Im really sorry your Fitbit failed to turn on after several attempts at restarting your Fitbit. Because you are unable to restart your tracker you need to contact Fitbit Customer Service. You can find ways of Contacting them here: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs&co=GB
Im really sorry that I could help you any further but I hope a resolution is pointing you in the right direction.