I need help with using the app

[Piyush100]

Why is fitbit unable to improve its app functionality? I have now started using Runtastic pro app because its got all the tracking and analytics expected of a fitness app. The part that puzzles me is that all this data is being collected by fitbit but the developers lack vision on how to use it. Learn from others. Probably will need to move to Runtastic's wrist watch. 

Moderator Edit: Clarified subject

[MarcoGFitbit]

Hello @Piyush100, have a warm welcome to the Fitbit Community! 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and and I would like to encourage you to submit your insight and suggestions as a Suggested Feature where members of the Community can add their votes and comments. 

I hope this can be helpful and in case you need anything else, please feel free to reply! 

[Piyush100]

Marco, i was expecting a real answer that addressed my issue and not a generic thank you for your post response.

[mvan231]

The reason you got such a response is because you really didn't complain about any issue you have. You are just saying that you don't like the way the app works and so it was suggested to go to the suggested features section of the site instead of the community forums for help.

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@Piyush100 wrote:

Marco, i was expecting a real answer that addressed my issue and not a generic thank you for your post response.

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[Piyush100]

Thats not totally true. I gave you a reference to the runtastic app and how it records all the vital information for running. Have you reviewed the app? My point was that the fitbit app lack understanding of how we use the product and an effort to evolve it for the user.

[mvan231]

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@Piyush100 wrote:

Thats not totally true. I gave you a reference to the runtastic app and how it records all the vital information for running. Have you reviewed the app? My point was that the fitbit app lack understanding of how we use the product and an effort to evolve it for the user.

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Again, you're not listing anything specific.

What key thing are you looking for that is so "vital" for running? I have personally used Runtastic Pro, Strava, Nike+ Running, Runkeeper, MapMyRun, Endomodo, and of course now Fitbit.

Fitbit tells all the usual characteristics that the other apps do as far as I am aware. It gives, average pace, last mile / lap pace, current time, distance, and a map.