07-18-2019 14:49
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07-18-2019 14:49
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The fitbit app was buggy on IOS 13 and now does not work on 13 developer 4 it hangs up and crashes every time
Answered! Go to the Best Answer.
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07-28-2019 05:47
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07-28-2019 05:47
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No iPhone updates, no app updates.. yet the app is working again now, must be something on the back end at fitbit?

07-18-2019 15:52
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SunsetRunner
07-18-2019 15:52
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Yep, same problem here, reinstalled the App, still crashes, unpaired my Ionic, app still crashes.
Installing the app on a different device suggests it's related to notifications.
The app was setting up okay and didn't crash until it requested access to Notifications, need to investigate further..

07-19-2019 11:39
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07-19-2019 11:39
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I reinstalled, powered down, changed notifications tried turning off bluetooth and Siri.. No matter what I do it still crashes
07-21-2019 06:06 - edited 07-21-2019 07:12
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07-21-2019 06:06 - edited 07-21-2019 07:12
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App just started working again today all on its own, no OS updates or any fitbit update.. Nothing changed on my Iphone either???
07-21-2019 13:15
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SunsetRunner
07-21-2019 13:15
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Same here, very odd.
Needed to reconnect my Ionic due to some of my "diagnostic" efforts, but all working fine now.
No changes on the iPhone or the Ionic, which suggests it was something to do with the Fitbit servers. Maybe Beta 4 changed something that resulted in the servers not receiving and/or sending valid data and that caused the App to crash.

07-22-2019 14:36 - edited 07-22-2019 14:36
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07-22-2019 14:36 - edited 07-22-2019 14:36
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All we can do is keep an eye on it and share updates with other users if anything changes!!

07-25-2019 03:05
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07-25-2019 03:05
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Fitbit app updated and back to not working 😞
07-25-2019 04:00
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07-25-2019 04:00
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I know this problem, but this is a bug in Fitbit Application.
You can try build up a new Profile and login with this new Profile, that works.
The problem is known and are about to be fixed and an update rolled out

07-25-2019 13:12
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07-25-2019 13:12
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Problem with a new profile is my 4 years worth of data and my badges etc will be lost

07-28-2019 05:47
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07-28-2019 05:47
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No iPhone updates, no app updates.. yet the app is working again now, must be something on the back end at fitbit?

07-28-2019 06:27
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07-28-2019 06:27
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yes was an backend problem

