10-30-2019 08:54
10-30-2019 08:54
Hi all,
Notifications (text's, email's, call's etc) are not showing up on my Ionic since updating to IOS13 (iPhone XS) .. I understand this is a known issue but is there any solution in sight?
Very best,
Rob ...
10-30-2019 12:12
10-30-2019 12:12
Hello and welcome to the Fitbit Community @RobboCop
Im sorry your not receiving notifications at this time and I understand it frustrating for you. Notifications issues are currently aware of by the Fitbit Team since the iOS update as I see your aware of. The Fitbit Team is working on a fix. I have no timeframe of when this fix will be forthcoming. I wish I had more information but sadly I do not. Please look here for troubleshooting steps that may help you: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...
Any and all information on the notification issue can be found there as well as any fix updates. I’m sorry I couldn’t be more help but I hope the link points you in the right direction.
10-30-2019 12:51
10-30-2019 12:51
Much appreciated Megabite .. I look forward to the new software update ...
Very best,
Rob ..
10-30-2019 12:54
10-30-2019 12:54
Thank you for understanding. I hope a fix comes out soon too. 😃