IOS app issue

[NicoleVis]

Is anyone else having trouble with the iOS app.  When I press on the Sleep. **ahem** Exercies etc. nothing comes up.

[SunsetRunner]

Hi @NicoleVis - Not sure what you are referencing with sleep/exercises (they are unrelated), but if you mean that when you tap the sleep tile in the iOS Fitbit app, it does not take you to the sleep reports, please try this:

1. Make sure your iOS and the Fitbit app have both been upgraded to the latest versions. 
2. Sync your Fitbit device then close out of the Fitbit app. 
3. Power your iPhone off ... wait a few minutes ... then turn it back on.
4. Open the FItbit app and try again to tap the sleep tile. 

If this does not resolve the issue, let us know and include which Fitbit device you have, and which iPhone you have. The more information you provide, the better a chance we have of helping. 

Welcome to the forums!

[NicoleVis]

HI Carol,



What I mean is that when I'm in the app and I try to look at the details of
my recorded exercise or sleep for example nothing happens. I cannot open
the window in the app that shows detail



I have a brand new (replacement) Charge 3. I do not think it is the Fitbit.
I think it is the app.



I have tried all of the suggestions you gave me.



Warm Regards,



Nicole