IOS app missing functionality

[rwrauscher]

My wife recently switched to an iPhone (12 Pro) from an Android phone. As a consequence, there a some features she no longer has. For example, on any of the Sleep charts, on Android we could touch the screen at a given point in time to get measurement data from that time. Also, the charts won't rotate, although we've gone through various settings to try to enable it.

Is the iOS app going to come up to the functionality of the Android app? (The app on my Android phone still functions flawlessly. )

[SebWotan]

Hello @rwrauscher 

Those features are not in the iOS app. There are some subtle (and sometimes not so subtle) differences between the Android and iOS apps. 

[LZeeW]

@rwrauscher   Are you referring to the detailed Deep and REM charts and the Sleeping heart rate graph?  If so, try the following.  If you are looking at the sleep stages graph, rotate the phone to landscape, THEN tap on the expand icon.  Don't tap on the expand icon if you are still holding your phone in portrait view.  Once it is in the expanded landscape view, you can press and touch for details.  This works for the Time Asleep, Deep and REM, and Restoration graphs.

Other graphs like your steps and floor do rotate without any problem.  But the ability to see the details with the light touch went away recently.  I am having a tough time understanding why Fitbit thinks this change is one of the ways that it improves their products.

@SebWotan is correct -- there are differences between the iOS and Android apps.  You should also know that there are differences because of Apple limitations.  Quick replies are only on Android, not iPhone.  It is an Apple thing.