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IOS app not syncing challenges after recent update

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‎03-20-2016 10:15

‎03-20-2016 10:15

After updating my iPhone app my challenges are not syncing properly. As well as the sync on the main screen seems to have trouble remembering the last sync.
I'll sync and close app completely are reopen it and I says I have synced for hours, as well as on the challenges. I had turn off the all day sync since it was killing my Charge HR battery in less that 2 days.
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‎03-21-2016 04:52

‎03-21-2016 04:52

Hey hey hey @Someday welcome to our Community! It's nice to have you on board! Man Very HappyI'd like to know if your iOS Fitbit App is updated to the latest version as well as if the firmware on your Charge HR tracker is updated? If they're updated, please follow the steps provided in this post.

 

I really hope this helps, let me know if it works! Man Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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