IOS issues

[Beast73]

So how much longer will we be inconvenienced by the issue with the iOS update issues? Or do I need to uninstall the latest update to have my Fitbit working correctly again?

[SunsetRunner]

Hello and welcome to the Fitbit Community @Beast73  

I understand your having trouble with the latest iOS update working with your Fitbit. Can you clarify what your experiencing so I might be able to help you. (If this is a notification issue Fitbit is aware of this issue and hopefully a fix will be coming out soon. You can see all the latest updates, tips and possible workarounds for the notifications issues here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/38... )

if your not experiencing notifications issues and there is something else going on please let me know what exactly is happening and I can try and help.

😃 Please keep me posted 

[Beast73]

No text messages are being received neither is my calls on my Fitbit blaze

[SunsetRunner]

Hello again @Beast73 

Because it’s a notification issue I can only refer you to the link I provided you in my previous post. This is all I know about notifications that might work for some individuals:

Try looking all these steps: 

First open your Fitbit app

Tap your profile picture in upper left

scroll down to the name of your Fitbit and tap it (It’s located just under “My Family”

scroll down and tap notifications 

enable the notifications you want in green 

now simply tap “today” at the bottom of your screen to get back to the main page 

Now lets make sure your iOS device is set up correctly:

go to:

iOS device settings>location services >Fitbit>Always on

also Go to:

iOS device setting>Fitbit>Location>Always on

also go to:

iOS device settings >notifications >messages>Select always under show previews 

Now Go to your Bluetooth:

1. Tap the small "i" icon next to the name of your Fitbit device
2. Turn on the Share System Notifications.

😃 Please let me know if my suggestions gave you the answers you are looking for.

[Beast73]

Nope. Unable to receive texts and spotty on call notifications 

[SunsetRunner]

Hello again @Beast73 

As you know Fitbit is aware of the notifications issues and the Fitbit team is working hard to hopefully come out with a resolution. No timetable is currently available but continue to keep an eye out on this thread to stay updated: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...