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IOS won't sync

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‎03-05-2017 11:30

‎03-05-2017 11:30

Tried setup on my iOS device SE but is just searching. My Fitbit is fully charged. I am at a lost as to shy it just searches.  I've restarted my phone several times and still nothing 

 

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6 REPLIES 6

‎03-05-2017 16:40

‎03-05-2017 16:40

@Donalane  What Fitbit tracker do you have?  Also, what iOS version is your phone running?

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎03-05-2017 16:48

‎03-05-2017 16:48

I'm having the same issue.  My phone is up to date.  I uninstalled and reinstalled the Fitbit app but when I try to log in it just keeps searching.  

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‎03-05-2017 16:50

In response to eggermac

‎03-05-2017 16:50

@eggermac  Are you having problems logging into the App, or doing a sync?  

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎03-05-2017 17:03

In response to Kmransom123

‎03-05-2017 17:03

Both...but once I changed the date/time setting on my phone to automatic I can now do both.

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‎03-05-2017 21:53

In response to Kmransom123

‎03-05-2017 21:53

I have a ios 10.2 and a Fitbit flex. I think my problem is with the Bluetooth since none of my other Bluetooth devices aren't found and or not syncing like my Apple Watch. I'll be taking the phone to the Apple Store and see if my suspicions are correct.

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‎03-06-2017 01:55

‎03-06-2017 01:55

I'm having the same syncing issue. Hasn't synced since yesterday.  I have a Fitbit one.

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