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IPhone synch issues iOS 15.1.1

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‎12-01-2021 11:34

‎12-01-2021 11:34

I just updated iphone to new iOS and Fitbit won’t synch. Is this a known issues. I have done all of the usual fixes (Bluetooth on/off; shut down phone; remove/install Fitbit app). Is there a solution?

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3 REPLIES 3

‎12-03-2021 05:28

‎12-03-2021 05:28

did u reboot the watch too?

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‎12-03-2021 06:42

‎12-03-2021 06:42

I have done all the updates, rebooted the watch, the phone and “fixed” all the settings.  I am only getting phone call notifications but no text.  About to switch to an Apple watch.  I’m sure that’s Apple’s plan 😉

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‎12-18-2021 13:44

In response to suzinoonen

‎12-18-2021 13:44

I just purchased my fitbit charge 5 about 2 weeks ago and at first (couple of days) I was getting texts, messages and phone notifications and now I am getting nothing.  I've done the chat line 3 times and I have just sent screen shots that their tech has requested to see if there is something I have set wrong, but I have done all of the fixes that have been suggested for the watch and iphone.  I even deleted the fitbit watch off my phone and reinstalled it to see if that would help.  I hope they find a fix soon as I really like the watch otherwise.

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