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Inability to Connect to App

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‎02-08-2016 06:16

‎02-08-2016 06:16

What can I do to get my Fitbit to connect to the app?
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2 REPLIES 2

‎02-08-2016 10:36

‎02-08-2016 10:36

Hi @MzJewelz and welcome to the Community!

I'd recommend restarting your tracker and then re-pairing your tracker to your account using the replacement setup process. Click here for instructions.

This should help you out, but keep me posted if you need any additional assistance!

Derrick | Retired Moderator, Fitbit
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‎02-12-2016 12:08

In response to DerrickS

‎02-12-2016 12:08

Thank you. However my Fitbit was not receptive to any tech support options. A replacement is on the way!

Sent from my iPhone
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