Inaccurate steps being synced on "Challenges"

[Hcctim]

My daily dashboard is fine, but get very weird data when syncing for challenges. Daily dashboard shows 29,000+ steps for weekend, but only 4,700+ for weekend challenge. Any ideas how to correct?

Thanks,

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hi there @Hcctim, welcome to the Fitbit Community, it's great to have you on board! 

If your step total on your challenge isn't updating, below are some possible reasons for this situaton: 

1. Your steps have fully synced to our database but you're not viewing the mobile app dashboard in Live Data Mode. (Live data mode would show the word "connected" under your tracker tile). 
2. You manually logged an activity. Steps from manually logged activities do not count toward challenges; only steps recorded by your tracker or MobileTrack are counted toward challenges. 
3. You used MobileRun to track GPS data with your app. Only steps recorded by a tracker or MobileTrack are counted toward challenges. 
4. All challenge participants are not in the same time zone.

Additionally, I would like to suggest waiting 15 minutes after syncing your Fitbit data to see if your challenge updates.

I hope this can be helpful, give it a try and keep me posted in case you need anything else!