09-25-2017 14:05
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09-25-2017 14:05
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I am using a iPhone 6 with iOS 10.3.3. When I go to the App and then the Exercise screen, the GPS map is totally wrong. When I click on the particular exercise activity and look at the details, the map is correct. The map shown in the web based dashboard is correct.
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09-26-2017 04:34
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09-26-2017 04:34
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@Rainstorm That has happened to me a couple times -- I think this is what I did to fix it
- Log out of the app
- Force quit the app
- Turn off your phone -- leave it off for at least 30 seconds
- Turn on your phone
- Log in to the app
BTW, you might want to hold off upgrading to iOS 11. Many users, me included, have not been able to track GPS activities since the upgrade.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-26-2017 04:34
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09-26-2017 04:34
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@Rainstorm That has happened to me a couple times -- I think this is what I did to fix it
- Log out of the app
- Force quit the app
- Turn off your phone -- leave it off for at least 30 seconds
- Turn on your phone
- Log in to the app
BTW, you might want to hold off upgrading to iOS 11. Many users, me included, have not been able to track GPS activities since the upgrade.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-26-2017 10:41
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09-26-2017 10:41
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I had seen this problem on my 7+ over the last few app updates, as well. This process seems to have fixed it up.
Thanks for the tip.

