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Incorrect GPS Map on Excercize Screen

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 I am using a iPhone 6 with iOS 10.3.3.  When I go to the App and then the Exercise screen, the GPS map is totally wrong.  When I click on the particular exercise activity and look at the details, the map is correct.  The map shown in the web based dashboard is correct. 

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@Rainstorm  That has happened to me a couple times -- I think this is what I did to fix it

 

  • Log out of the app
  • Force quit the app
  • Turn off your phone -- leave it off for at least 30 seconds
  • Turn on your phone
  • Log in to the app

BTW, you might want to hold off upgrading to iOS 11.  Many users, me included, have not been able to track GPS activities since the upgrade.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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@Rainstorm  That has happened to me a couple times -- I think this is what I did to fix it

 

  • Log out of the app
  • Force quit the app
  • Turn off your phone -- leave it off for at least 30 seconds
  • Turn on your phone
  • Log in to the app

BTW, you might want to hold off upgrading to iOS 11.  Many users, me included, have not been able to track GPS activities since the upgrade.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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I had seen this problem on my 7+ over the last few app updates, as well.  This process seems to have fixed it up.

Thanks for the tip.

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