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Incorrect call notifications

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‎09-23-2019 09:37 - last edited on ‎09-24-2019 18:21 by Fitbit Moderator

‎09-23-2019 09:37 - last edited on ‎09-24-2019 18:21 by Fitbit Moderator

When I am making a call my watch keeps coming up saying I have a incoming call from the person I am trying to make a call to. 

Moderator edit: updated subject for clarity

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‎09-24-2019 18:25

‎09-24-2019 18:25

Hi @Kennedy1981. Welcome on board!

 

Thanks for bringing this to my attention, and let's work on this together. Before anything else, please make sure if the Fitbit app is updated to the latest version. Then, I'd recommend to remove your Fitbit device from the Bluetooth settings in your phone, and then setup the notifications one more time to refresh this connection.

 

If the issue persists, I'd appreciate if you provide me with the model of your Fitbit device, your iPhone's model and its iOS version. This will help me to further investigate.

 

Keep me posted!

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