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Incorrect water logging

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‎01-17-2020 09:25

‎01-17-2020 09:25

When i log 8 fl oz of water in watch, it shows 0.3 fl oz in the app. 

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2 REPLIES 2

‎01-19-2020 11:33

‎01-19-2020 11:33

This happens to me too, I’m logging water from the versa 2... 8oz shows as .3... 4oz as .1. 

The only way to fix is in manually in the app 

Best Answer

‎01-19-2020 11:55

In response to Martiniwolf

‎01-19-2020 11:55

Hi @Sukriti and @Martiniwolf, welcome to the forums. I'm sorry for the delayed response.

 

Thanks to both of you for the information provided and let me help you out. Our team has been receiving reports from our members who also are seeing incorrect data on the app after logging water from the Ionic or Versa family smartwatches. They're currently working hard to bring a solution to all our affected members as soon as possible. In the meantime, as our friend @Martiniwolf mentioned, my best advice is to delete the entries and re-add them directly to the Fitbit app.

 

I'll be around if you need anything else.

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