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Inspire HR stats disappeared from Fitbit app

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‎09-19-2020 22:15 - last edited on ‎09-20-2020 15:39 by

‎09-19-2020 22:15 - last edited on ‎09-20-2020 15:39 by

All the stats on my Fitbit App except calories have disappeared from my iphone app. I cannot find steps, Sleep, or distance walked. It has just vanished. I havent changed anything. when i go to the dashboard on my computer, it says i have added all the tiles i can. I have no idea why this is happening. my tracker still seems to be connected to my phone, and keeping stats. but i cannot access any stats except calories. Any idea why this is happening?

 

 

Moderator edit: subject for clarity 

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‎09-20-2020 15:36

‎09-20-2020 15:36

Welcome to the Fitbit Community, @604Simkin.

 

I am sorry to hear all your stats on your Fitbit app disappeared. I appreciate the additional details and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

By the way, I've moved your post to iOS App board so we can keep our forums organized.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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