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Is there a way to reset all data from an account?

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‎12-05-2017 10:04 - last edited on ‎12-06-2017 06:18 by Moderator Alum

‎12-05-2017 10:04 - last edited on ‎12-06-2017 06:18 by Moderator Alum

Hi all.  I used the app a few years ago. I’m just starting a routine again but my previous weights/ dates / progress is still there.  Is there s way to start over? 

 

Moderator Edit: Clarified Subject.

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‎12-05-2017 16:26

‎12-05-2017 16:26

Hi, @MAndama28! I believe that if you want to use the same email, you can contact Fitbit Support and ask them to deactivate your account for you. Just be aware that that will wipe all of your data out!

MakMak | Community Council

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