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Issues with app performance after the latest update

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‎05-06-2021 17:58 - last edited on ‎05-07-2021 13:38 by

‎05-06-2021 17:58 - last edited on ‎05-07-2021 13:38 by

Last series of updates has made the performance of the app unbearable.  After data sync completed the various modules take 5 to 10 minutes to update and display info.  Adding food or water does not reflect the values for many minutes.  Anyone know of fixes?   Phone is 6 using Charge 3.  Have deleted and updated app multiple times, cleared phone memory no change.

 

 

Moderator edit: subject for clarity 

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‎05-07-2021 13:37

‎05-07-2021 13:37

It’s good to see you in the community, @Prug.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and appreciate your feedback as it helps us to keep improving. I would like to confirm that the issue with logging food has been reported to our team and they are currently investigating it. Please keep an eye on this thread for updates. I also recommend keeping the app up-to-date as the updates come with new features and bug fixes.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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