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Last IOS update 2.36 slow speed

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‎06-10-2017 14:03 - last edited on ‎06-15-2017 15:11 by SunsetRunner

‎06-10-2017 14:03 - last edited on ‎06-15-2017 15:11 by SunsetRunner

The iOS app is very slow, it takes few seconds to respond to any touch

 

 

Moderator Edit: Updated title for clarity

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‎06-14-2017 12:13

‎06-14-2017 12:13

It's great to see you around @Alpha84! 

 

This is pretty weird, let me help you. As a first step I recommend logging out of the app, reboot your mobile device and then log back in. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎06-14-2017 22:53

In response to MaginB

‎06-14-2017 22:53

Hello,
Thank you so much for your email.
I've done a system reboot after closing the app and still have the same issue.
Best regards,

Bishoy Boshra
Sent from my iPad
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