Leaderboard not longer updating

[Jacko64]

The leader board is no longe updating, hasn’t for about a week now.  Ive tried rebooting. Loggin out of the app, rebooting my phone and logging back in.  Nothing has worked. Im an iOS user. Loved this feature, please help getting to work again. 

w.

Moderator edit: updated subject for clarity and format

[LizzyFitbit]

Hi @Jacko64. It's great to see you here in the Forums! I'm sorry for my delay.

Thanks for bringing this to my attention, as well for the troubleshooting steps that you've tried. Nice way to go! Do you remember if this started happening after updating the Fitbit app? Also, may I know if you're seeing an error message when checking the leaderboard in the Fitbit app? To work on this, please take a screenshot of what is displayed in the Fitbit app. For instructions to attach a picture in your reply, check this post.

Keep me posted.

[Jacko64]

Hi,

I cant be sure but Im pretty sure it stopped working after the last update
in early September.

I thought I would try uninstalling and reinstalling the leader board
function. It didn't work. I get a message on my fitbit saying its
loading... Tip: Tap a friend to send them a cheer or friendly taunt! But
it never loads

Hoping this can be fixed soon

Thanks

Kind Regards
Deidre