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Lights aren’t blinking

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‎05-29-2020 00:22

‎05-29-2020 00:22

Flex 2 lights aren’t blinking even while using or charging. Tried to restart but dint work, Fitbit app is up to date. 

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‎05-29-2020 00:50

‎05-29-2020 00:50

Hi, @Anjalinaresh , if the lights aren’t working on your Fitbit that will not be related to your app.

 

I would suggest giving the charging ports a good clean.  Instructions here .  Once it has had a good clean, try plugging it in again to a charging port or plug known to be working and giving it two hours charge.  After 2 hours, try the restart again two or three more times.

 

If that still doesn’t work you may need to get in touch with Fitbit Customer Support on contact.fitbit.com 

 

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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