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Challenges disappeared in the app

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Hi, I have the Alta, and I use the app on my iPhone 8 Plus. I just went to since my Fitbit and noticed that my Workweek Challenge just totally disappeared!! I had like 8 other girls doing it with me and tbh I’m upset because I was doing so good! Where’d it go? I refreshed but nothing. Help!

 

 

Moderator edit: subject for clarity

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Hi, I have the Alta, and I use the app on my iPhone 8 Plus. I just went to since my Fitbit and noticed that my Workweek Challenge just totally disappeared!! I had like 8 other girls doing it with me and tbh I’m upset because I was doing so good! Where’d it go? I refreshed but nothing. Help!

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Challenge is back! Hopefully it stays. Must have been a glitch or something. 

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Mine was there a few hours ago and now has disappeared. I’m super bummed! I just got a new Versa 2 not even two weeks ago.

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Mine disappeared also

and a lot of other things in the app have changed also

 

please fix it

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My challenges disappeared, so I logged out, restarted my phone and logged back in and now my entire dashboard/home page is empty! 

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My challenges are gone too! Along with many other stats - everything except for calories burned. Ugh

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Hello everyone, thanks for your participation in the Community and reporting the issue with challenges and the Fitbit app. 

 

I appreciate everyone's feedback, I understand that this can be very frustrating. Thank you for your troubleshooting efforts. I would like to advise that this issue should be resolved now. Make sure the Fitbit app and your phone are up-to-date.

 

For more information about the Fitbit app, please see How do I use the Fitbit app?

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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