05-15-2018
05:23
- last edited on
05-23-2018
06:22
by
FerdinandFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-15-2018
05:23
- last edited on
05-23-2018
06:22
by
FerdinandFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have an HR Alta Fitbit synced to my iPhone 7 Plus. A blue banner at the top off my iPhone reads “Fitbit is actively using your location”. How do I remove the banner?
Moderator edit: Updated subject for clarity

05-23-2018 06:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



05-23-2018 06:21
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi there @Catheyleigh. Great to see you in the Fitbit Community Forums! 🙂
This is very strange. Have you tried by any chance to force quit the app and to open it again and see if it goes away? Also, is the banner appearing within the app or is it at the top of your screen? If you could take a screenshot of how it looks and attach it here, that would be very helpful!
I'll be looking forward for your reply.
Ps. I'm moving your post to the iOS app board for categorization purposes.
Help others by giving votes and marking helpful solutions as Accepted

05-23-2018 10:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-23-2018 10:47
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
off and back on.
--
Cathey Kilmer

05-23-2018 10:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



05-23-2018 10:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Thanks for letting me know @Catheyleigh! 🙂
Anything else, I'm here to help!
Help others by giving votes and marking helpful solutions as Accepted

