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Locked Versa

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‎05-09-2020 01:43

‎05-09-2020 01:43

I locked my versa and while trying to fix it I deleted the device. Now I can’t re add it as it’s locked and I can’t read the 4 digits off it. Help! 

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‎05-10-2020 16:42

‎05-10-2020 16:42

Welcome to the Fitbit Community, @Jackp1234.

 

I am sorry to hear you locked your Versa and deleted the device while trying to resolve the issue. I understand how you are feeling, I appreciate your efforts and I am here to help.

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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