help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Logged foods disappear from calorie log on 3.5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2019 18:32

‎09-03-2019 18:32

After the update to 3.5 when I now log foods they appear momentarily, then disappear. This bug has been an issue after several past updates. I’ve already deleted and reinstalled the app and it’s still an issue. Like I said this bug has been an issue in the past after updates and is started to get very frustrating and I’m about to move to a different nutrition/ calorie counting app if I’m not assured this will not happen in the future anymore. I’ve wasted a lot of time on this issue.

Best Answer
3 REPLIES 3

‎09-03-2019 18:40

‎09-03-2019 18:40

Me too, its very frustrating. Every update things seem to get worse

Best Answer
0 Votes

‎09-03-2019 18:50

‎09-03-2019 18:50

Same here - any suggestions for alternative apps?

Best Answer
0 Votes

‎09-03-2019 20:02

In response to DavidBrookes

‎09-03-2019 20:02

Just an update - mine seems to be working now but I will monitor it during the day.

Best Answer
0 Votes