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Logging in

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‎09-12-2016 13:11

‎09-12-2016 13:11

I'm having trouble logging in after I reset my app
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‎09-14-2016 08:28

‎09-14-2016 08:28

@Rachaelf87 Welcome to the Fitbit Community! I recommend resetting your password to get access. Go to the log in section and tap on "Forgot your password?". Enter your email address and click "Send Reset Email". A link where you can reset your password will be sent to your email address. Also, I heard that someone was having the same issue and he was able to fix it by restarting his Internet router. You can also try that.

 

Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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