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‎10-25-2017 05:40

‎10-25-2017 05:40

My App is making me type out my email and password every time I open it. What is wrong?
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4 REPLIES 4

‎10-25-2017 07:53

‎10-25-2017 07:53

Hi

 

Which phone do you have? (iOS, Android, Windows)?

 

Thank You

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‎10-25-2017 08:14

In response to SunsetRunner

‎10-25-2017 08:14

I have and iPhone with iOS 11

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‎10-25-2017 08:34

In response to RevRickyDean

‎10-25-2017 08:34

Thank You

 

Does the issue occur on wifi or mobile internet? (costs can apply if not having a data plan).

 

* Make sure having the latest fitbit app version installed.

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‎10-25-2017 09:01

In response to SunsetRunner

‎10-25-2017 09:01

Have you checked the save user option

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