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Losing Pairing Daily

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‎11-09-2023 11:33

‎11-09-2023 11:33

I have a new Charge 6 and an iPhone 14 Pro with iOS 17.1.1. I have been using fitbits with iPhones since 2011.

At least once a day, the Fitbit app loses pairing with the phone. This never happened in the past. It is very annoying. I have to Forget the Device and then reconnect to Bluetooth and it will sometimes connect but not always. I have tried closing the app, sometimes works. I have also shut off the phone, sometimes works.

This is really unacceptable, Fitbit must fix!

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‎11-12-2023 10:56

‎11-12-2023 10:56

Hi @rlstewart12 - this is one of the issues with the new app. 

You can see more in "The redesigned Fitbit app is rolling out!" topic in the  iOS or Android app forums.

Author | ch, passion for improvement.

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