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Won’t sync at all

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I have been having issues with my Inspire3 syncing. I have reset the device multiple times and have also turned Bluetooth on and off. I have also tried updating my iphone to newest update and I’ve checked that my Fitbit software is up to date as well. My steps for the day show up on my Fitbit but not on the app. The past week, the numbers on my app are much less than what I actually did in terms of steps. It is also no longer recording my sleep. Any help would be much appreciated because I’m getting frustrated! 

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