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Lost steps tracking in my today page in app

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I recently added my daughter’s Fitbit into my App and everything was working fine then today I have lost the steps I have completed off the today page. The only activity I can select to display is Calories Burned. Not other activities are even showing. Can anyone help?

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Hello and welcome to the Fitbit Community @LisaMurphy 

I believe I might be able to help. Lets try editing the “Today” page

open your Fitbit App

look just below the notifications envelope and see the word “edit” and tap it

now look to the top and you will see Steps, Distance, Active Mins and Calories Burned

make sure all they are all selected with check marks

now look to the far right of steps and you will see three horizontal lines

press down with your finger on three horizontal lines and drag it to the top of the list Then let go

tap save on the upper right corner 

now your Steps are front and center again 

 

If that doesn’t resolve the issue then please log out of the Fitbit App, force shut the app by swiping the app upward. Now turn off your iOS device completely, wait 1-2 mins then restart your iOS device. Log back into your Fitbit App as you normally would with your email address and password.

 

Hopefully the “Today’s” page looks normal to you again. If not repeat the above steps to “edit” your Today page again.

 

😃 I hope this answers your question. If this does indeed answer your question could you please tap the “choose as best answer” box just under my post? Doing so really helps other individuals who come to this community looking for answers to questions similar to your own. I’d really appreciate it!

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Hello again @LisaMurphy 

I wanted to check back in with you to see if my suggestions help resolve your issue. Please let me know 😃

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